Terms of Service

Last updated: 28 July 2026

These terms apply to The Creator Collab: the waitlist on this site, and the app at app.thecreatorcollab.com where creators manage brand outreach, publish a media kit and message brands. By joining the waitlist, creating an account or starting a subscription, you agree to them.

1. Who we are

The Creator Collab is operated by Spijker Dienstverlening, registered with the Dutch Chamber of Commerce (KVK) under number 96035250, at Sibeliusstraat 12, Leiden, the Netherlands. Contact: hello@thecreatorcollab.com.

2. Business use only

The Creator Collab is offered exclusively to businesses: professional content creators and companies acting in the course of their trade or profession. It is not offered to consumers, and consumer rights such as the statutory right of withdrawal do not apply. You confirm on sign-up that you use the service for business purposes. We may ask for your business registration and may close an account that does not meet this condition.

You must be at least 18 years old.

3. Access is by invitation

The Creator Collab is an invite-only pilot. Joining the waitlist does not guarantee access; invites are sent at our discretion, and we may close or reset the waitlist. Your account is personal — do not share your login. You are responsible for what happens under your account.

4. Free trial

A subscription starts with a 14-day free trial, once per account. You enter your payment details at the start of the trial; nothing is charged until it ends. Cancel before the trial ends and you are not charged. Usage limits during the trial are lower than on a paid plan (see section 8).

5. Price, VAT and payment

• The subscription costs €29 per month, excluding VAT. VAT is added at the applicable rate (21% for customers in the Netherlands). The exact total is shown before you confirm. This is a pilot price: we will review it after the pilot, with the notice period in section 16.
• Payment is by card, processed by Stripe. We never see or store your full card details.
• The subscription renews automatically every month until you cancel. You are charged on the same day each month, starting when your trial ends.
• You receive an invoice for every payment. Invoices are numbered consecutively and remain available in your billing portal.
• Prices may change. We give at least 30 days' notice by email before a change affects you, and a change never applies retroactively. If you do not agree, you can cancel before it takes effect.

6. Cancelling

You can cancel at any time, yourself, from the billing portal in the app — no notice period and no cancellation fee. Your subscription then runs until the end of the paid month and is not renewed; you keep access until that date. We do not refund partial months.

You can delete your account entirely from the app. That also ends the subscription. What happens to your data is described in our privacy policy.

7. If a payment fails

If a payment fails, access to the paid features stops immediately and you will see a message asking you to update your card. Your data stays intact. Access is restored as soon as payment succeeds. If payment keeps failing, Stripe's retry schedule runs its course and the subscription is cancelled.

8. Fair use

Some features cost us money on every use — in particular the brand scan and the AI-assisted drafting, which call paid third-party services. Those features therefore have a daily limit per account. The limit is higher on a paid plan than during the trial, and the current limit is shown in the app. We may adjust limits to keep the service workable; if we lower them materially, we tell you first.

You may not resell or share access, use the service to build a competing product, scrape or bulk-export other people's data from it, or attempt to bypass usage limits or security measures.

9. What you are responsible for

The Creator Collab helps you find brands and draft outreach, but you decide what you send and to whom. You are responsible for complying with the law that applies to your own communication, including the GDPR and the rules on unsolicited commercial email, and for the accuracy of the figures you publish on your media kit. You are also responsible for disclosing advertising where required, for example under the Dutch Advertising Code for Social Media & Influencer Marketing.

Brand contact details shown in the app come from public sources and third-party services. We do not guarantee they are accurate, current or suitable for outreach — check before you use them.

10. AI-generated content

Parts of the app use AI to research brands and draft messages. AI output can be wrong, outdated or made up. Everything is a draft: read it before you send it, and check any claim it makes. You remain the author of what you send.

11. Connected platforms

You can optionally connect a social account (such as YouTube) so your media kit fills itself. That connection is read-only, you can disconnect it at any time, and it is governed by the terms of the platform in question as well as our privacy policy. If a platform changes or withdraws its API, the feature may change or stop — that is outside our control and is not a defect in the service.

12. Your content

Everything you put into The Creator Collab stays yours. You give us only the permission we need to run the service: to store your content, and to display the parts of your media kit that you publish yourself to the people you share it with. We do not use your content to train AI models and we do not sell it. You are responsible for having the rights to what you upload.

13. Availability during the pilot

The Creator Collab is a pilot in active development. We do not promise a specific uptime, and features may change, be added or be removed. We aim to keep the service available and to warn you before a disruptive change, but there is no service level agreement at this stage.

14. Liability

We provide the service with care, but not as a guarantee of commercial results: we do not promise deals, replies or revenue.

Our total liability towards you in any twelve-month period is limited to the amount you paid us in that period. We are not liable for indirect or consequential loss, including lost profit, lost deals, lost data or reputational damage. These limits do not apply in case of intent or deliberate recklessness on our part, or where the law does not allow them to be limited.

15. Suspension and termination by us

We may suspend or close an account that breaches these terms, that uses the service unlawfully, or that puts the service or other users at risk. Where the situation allows it, we warn you first and give you the chance to put it right. If we close your account without a breach on your side, we refund the unused part of the month you already paid.

16. Changes to these terms

We may change these terms. We announce material changes by email at least 30 days before they take effect. If you do not agree, you can cancel before that date; continuing to use the service after the date means you accept the new terms. The date at the top shows the current version.

17. Governing law and disputes

Dutch law applies. Disputes are submitted to the competent court in The Hague, the Netherlands, unless mandatory law designates another court. Tell us about a problem first at hello@thecreatorcollab.com — most things are solved faster that way.

18. Contact

hello@thecreatorcollab.com
Spijker Dienstverlening · Sibeliusstraat 12, Leiden, the Netherlands · KVK 96035250